My thoughts are on training. At the place where they pay me, we have lots (I consider lots) of training. Thankfully, most of it is on-line. We also get memos of policy, some of those are written in a form of English that I understand. I have a graduate degree. I have two graduate degrees, I should be able to understand a stupid policy statement. But alas, jargon, inside knowledge of what a vaguely named department that is 2 weeks old, and pretzel logic makes it difficult.
What does this have to do with faith, Christianity and such? Practice. Our household is of practicing Christians. Not just believing Christians. We pray, not as much as we should, but it is a daily practice. The Help reads the Bible to me nightly, not every night (esp. if we're really sleepy), but most nights before bed he reads a chapter to me. We're on Philippians. We go to church once a week, sometimes twice, not always the same church. As a Catholic, when we travel, we sure as heck attend mass. But unlike that practice which kinda sorta lines up with the happy thoughts in our head, the missives and training at work don't always line up with the practice.
The biggest problem is security, but it would be not in my best interest to talk about that in detail. Let's say policy and practice don't really line up.
There is training. That is not always practiced. We are told a certain system is to do X and certain personnel respond to it as so. But in the day to day, it does not live up to that.
There is trust. Or the lack thereof. Despite the memos and other communication, a certain practice says daily, "we don't trust you." There is no daily/weekly practice here of 'we need you to help us preserve this', 'we need you to help people find things', or 'we need to work together for a true common goal.'
Some training, not all, is forgotten after it is done, because it doesn't relate to the culture of the place. There is the training, and there is the way you really do it. The practice of it.